TOWING HOTLINE019 929 9339

PRO Warranty

ELIGIBILITY

Age of vehicle from the year of make which are not more than 5 years from manufacturing year, odometer mileage reading shall not exceed 100,000 km at the time of activation of this warranty.

WARRANTY PERIOD

Warranty period is activated from the registration date for 1 year or 25,000 kms / 2 years or 50,000 kms (whichever comes first basis based on date & mileage recorded on the booklet).

COVERAGE LIMIT

There is a RM15,000 limit per claim, on total aggregate up to RM100,000.

There are four important notes regarding the RM15,000 limit:

  1. RM15,000 is a maximum limit, there is no minimum amount to proceed for claim
  2. No processing fee or excess charge for filing a claim report
  3. Until the RM100,000 on total aggregate is fulfilled, any item that has been claimed beforehand can be claimed again as long as proven faulty
  4. Upon approval of claims, covered parts & labour, an official approval letter will be issued to the respective workshops therefore customers will not be required to make payment for approved items. Excluded items are wear & tear items, normal service items, eg : engine oil, oil filter, oil seal, brake fluid, steering fluid, brake pads

SYSTEM COVERAGE

Guard My Ride Pro Warranty Program only covers Mechanical & Electrical items, under the systems are:

  • Engine
  • Gearbox
  • Front & 4Wheel Drive system
  • Rear Axle
  • Ignition system (eg: Injector, Ignition Coil, Alternator, Starter)
  • Fuel system (eg: Fuel Pump, Air mass Sensor, Nox Sensor)
  • Cooling system (eg: Fan Motor, Water Pump)
  • Steering Mechanism (eg: Power Steering Pump, Steering Motor, Steering Rack, Steering angle sensor. Excluded items : Couplings)
  • Air-conditioning system (eg: Compressor, Blower, Stepper, Control Unit, Cabin Temp Sensor. Excluded items : Cooling Coil)
  • Braking System (eg: Master Pump, ABS Pump, Control Units. Excluded Items : Brake Pad, Caliper, Disc)
  • Electrical Components (eg: Airbag sensors, Headlamp Module, Electrical seat Module & Motor, Central Locking actuator, Power Window Motor)
  • Major Oil Leak (As minor oil leaks caused by oil seal, oil leaks will only be covered when mechanical or electrical components are causing the oil leaks)

SERVICE MAINTENANCE REQUIREMENT

Customers are required to perform routine service of their vehicles at any GMR’s panel workshops every 6 months or 10,000 kms fully synthetic engine oil (whichever comes first basis based on date & mileage recorded on the booklet). For the updated list of workshops, please please click here.

WARRANTY ITEMS COVERAGE

TURBO / SUPERCHARGER

  • Turbocharger
  • Supercharger
  • Turbo Control Solenoid
  • Turbo Pressure Sensor
  • Waste Gate
  • Electric Adjuster / Actuator
  • Electric Diverter Valve

ENGINE SYSTEM (Internal Components)

  • Cylinder Head
  • Camshaft Intake
  • Camshaft Exhaust
  • Camshaft Bearing Cap
  • Camshaft Bearing
  • Camshaft Spacer Ring
  • Intake Valve *not include valve seal
  • Exhaust Valve *not include valve seal
  • Camshaft Pushrod
  • Camshaft Follower
  • Rocker Arm
  • Tappet *not accept for noise
  • Cylinder Block
  • Piston Assembly
  • Piston Ring with Oil Ring
  • Connecting Rod with Cap
  • Connecting Rod Bearing
  • Crankshaft
  • Eccentric Shaft
  • Crankshaft Spacer Ring
  • Main Bearing Upper & Lower
  • Engine Oil Pump
  • Oil Pump Solenoid
  • Balancer Shaft

ENGINE SYSTEM (External Components)

  • Engine Control Module (ECU,ECM,DME)
  • Camshaft Adjuster
  • Camshaft Adjuster Solenoid
  • Central Valve
  • Valvetronic Motor
  • Variable Valve Timing Gear
  • Emission Air Pump
  • Engine Vacuum Pump
  • Pressure Regulator Valve
  • Secondary Air Pump
  • Camshaft Position Sensor
  • Crankshaft Position Sensor
  • Eccentric Position Sensor
  • Oil Lever Sensor
  • Oil Pressure Sensor
  • Engine Temperature Sensor
  • Knock Sensor
  • Oxygen Sensor (O2,Ho2)
  • Nitrogen Oxide Sensor (Nox)
  • Flywheel

TRANSMISSION SYSTEM (Primary Components)

  • Torque Converter
  • Clutch Assembly (*A.T.)
  • Dual Clutch Assembly (*A.T.)
  • Input & Output Shaft (Gear Shaft)
  • Planetary Gear Sets
  • Idler Gear & Driver Gear
  • Transmission Bonded Piston
  • Pressure Plate
  • Brake Bands
  • CVT Drive Pulley
  • CVT Driven Pulley
  • CVT Steel Chain
  • Mechatronic
  • Valvebody
  • Electro Hydraulic Control Unit
    • Valvebody Control Unit
  • Electronic Control Solenoid
    • Pressure Regulator Solenoids (EDS)
    • Magnetic Valve Solenoids (MV)
  • Transmission Oil Pumpv
  • Clutch Temperature Sensor
  • Electrical Repair Kit
  • Printed Circuit Board
  • Stepper Motor

TRANSMISSION SYSTEM (External/ Additional Components)

  • Transmission Control Module (TCU,TCM)
  • Tiptronic Shifter Assembly (External Unit)
  • Gear Selector Module (Internal Unit)
  • Gear Selector Level Sensor
  • Auxiliary Oil Pump Motor
  • Oil Temperature Sensor
  • Gear Actuator with Module
  • Transmission Speed Sensor
    • Gear Speed, Turbine Speed, Input Speed, Output Speed

FRONT & REAR AXLE & 4 WHEEL DRIVE

  • Differential Assembly
    • Limited Slip Differential (LSD)
    • Torsen Differential
  • Transfer Case Assembly
    • Manual Shift
    • Electronic Shift
  • Transfer Case Control Module
  • Transfer Case Shift Motor
  • Spider Gear Set
  • Ring Gear
  • Differential Bearing
  • Differential Clutch/Plate
  • Differential Housing
  • Rear End Ring
  • Planetary Gear Set
  • 4 Wheel Control Unit

BRAKING SYSTEM

  • ABS Control Module (ESP, ASC..)
  • ABS Pump/Motor (ESP, ASC..)
  • Wheel Speed Sensor
  • Parking Brake Control Unit
  • Parking Brake Motor *not include cable
  • Brake Switch
  • Brake Booster
    • Hydraulic, Vacuum, Motor
  • Brake Master Pump
    • Master Cylinder
  • Lateral Acceleration Sensor
  • Yawrate Sensor

AIR CONDITIONING SYSTEM

  • A/C Compressor *not accept for noise
  • A/C Blower Motor
  • A/C Condenser Fan Motor
  • A/C Steeper Motor
  • A/C Flap Motor
  • Water Control Valve (Heater)
  • Climate Control Module
  • A/C Control Module
  • A/C Temperature Sensor
  • A/C Pressure Sensor

STEERING SYSTEM

  • Power Steering Pump
  • Steering Rack (Motor/Power)
  • Steering Column Motor
  • Steering Control Module
  • Steering Lock Motor *not include programming or orange key
  • Steering Angle Sensor
  • Slip Ring

AIR FUEL SYSTEM

  • Intake Manifold
  • Throttle Body Actuator
  • Electronic Throttle Module
  • Throttle Position Sensor
  • Mass Air Flow Unit (MAF/MAP)
  • Accelerator Pedal Position Sensor
  • Ambient Air Temperature Sensor
  • Absolute Pressure Sensor
  • EGR Solenoid/ Valve/ Sensor
  • Fuel Pump (Modular/ In-Line)
  • Fuel Float Sensor
  • Fuel Level Sensor
  • High Pressure Pump
  • High Pressure Sensor
  • Fuel Pressure Regulator
  • Fuel/Diesel Injector
  • Diesel Injection Pump

IGNITION SYSTEM

  • Glow Control Module
  • Ignition Control Module
  • Ignition Coil

COOLING SYSTEM

  • Radiator Cooling Fan Motor
  • Coolant Temperature Sensor
  • Auxiliary Water Pump *not accept for water leaking

MAJOR OIL LEAKS (*LABOUR ONLY)

  • Flywheel Oil Seal *
  • Torque Converter Oil Seal *

ELECTRICAL COMPONENTS

  • Air Bag Impact Sensor
  • Air Bag Control Module (SRS)
  • iDrive Control Module
  • Body Control Module (BCM)
  • Steering Column Switch
  • Centre Locking Module
  • Door Control Module
  • Sam Control Module
  • Footwell Module
  • Junction Box Module
  • Main Electrical Control Board
  • Central Gateway Module
  • CAS Control Module
  • Instrument Cluster (Meter)
  • Headlight Control Module
  • Xenon Control Module
  • Ballast Control Module

ELECTRICAL COMPONENTS

  • Alternator *not accept for noise
  • Starter Motor
  • Power Window Motor *not include linkage or cable
  • Power Boot Motor
  • Central Locking Actuator
  • Power Door Sliding Motor *not include linkage or cable
  • Seat Adjuster Module
  • Seat Adjuster Motor
  • Sunroof Control Module
  • Sunroof Motor *not include linkage or cable
  • Wiper Motor *not include linkage or cable
  • Headlight Motor

OTHERS

  • Labour for Workmanship / Engineering Work
  • Labour for Repair Work

WARRANTY EXCLUSIONS

  • This policy does not cover any loss, damage liability or costs directly or indirectly related to or caused by or arising out of in consequence of damage by fire, theft, burglary, accident, neglect, misuse or abuse, among other criteria. For the full exclusion list please refer to the GMR booklet or get in touch with our customer service for more info.
  • Not accepted for damage caused by oil seepage, water entry, modification, noise, overheated, fire, accident, timing run out, water leaking, crack, melted.
  • Not include for lubricant oil, oil ring, seal, cable, gasket, screw, bearing, programming, fuse, relay, sealant, lamp bulb, wiper blade, belting, timing belt and chains, thermostat, filters, hoses, wear and tear item.

TOWING HOTLINE

Towing is available throughout West Malaysia (not available for Thailand & Singapore), towing number 019-929 9339. Vehicles will be towed to the nearest panel workshops, of which the fees incurred will be free up to a limit of RM300, any amount exceeding RM300 will be paid by customers.

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    GUARD MY RIDE SDN BHD
    No 18-1, Jalan 2/137B,
    Resource Industrial Centre,
    Off Old Klang Road,
    58000 Kuala Lumpur.